Check your device version before downloading firmware.
Need Help Identifying Your Version?
Some NetworkHD encoders and decoders have undergone hardware revisions since their initial release. Identifying the correct hardware version is crucial before selecting the firmware update file. Installing firmware for the wrong hardware version may render the device inoperable.
How to Identify the Hardware Version
Check the model number sticker on the device chassis. The hardware version is indicated as follows:
Hardware Version 1: [Model Number] (no version number)
Example: NHD-100-RX
Hardware Version 1: [Model Number] v1
Example: NHD-100-RX v1
Hardware Version 2: [Model Number] v2
Example: NHD-100-RX v2
Hardware Version N: [Model Number] vN
Example: NHD-100-RX vN
To install firmware updates on NHD-500 series, make sure devices are running version 1.2.5 or later. If the devices have an older version, update them to v1.2.5 first before moving to newer versions. This step is crucial for avoiding issues. To download version 1.2.5 firmware, click here.
